Aims

This module provides learners with an understanding of the fundamental principles of systems and process improvement and how these can support management performance in organisations. It aims to enable learners to examine the use, application, and impact of systems and process improvement within organisational contexts. To achieve this, learners will examine the range of approaches available and explore how organisations might manage and improve processes to support policy, strategy, and stakeholder needs. In addition, learners will appraise the application of system and process improvement methodologies and tools within an organisational context to impact outcomes, waste, variability, and cost.

Learning Outcomes

After completing the module the student should be able to:

1. Critically appraise the use of systems and processes improvement within organisations to support policy and strategy objectives
2. Critically reflect on the application and impact of systems and process improvement within an organisational context
3. Critically examine a range of systems and process improvement methodologies utilised within organisations