The module covers basic concepts of operations management and transformational processes that convert organisational resources into finished products; it further informs how the nature of the external business environment may affect the organisation. The module also encourages students to engage in debates on management issues, including controversial management topics.

Module Aim

This module introduces students to the basic concepts of operations management so that they may understand the systemic nature of organisations and develop confidence in how to apply effective operations management within a business environment. 

Module Learning Outcomes

Upon completion of this module, the student should be able to:
1.    Discuss the role of the operations function and of operations management in organisations.
2.    Demonstrate how management of the operations function impacts organisational efficiency and effectiveness.
3.    Discuss the effects of the external business environment on the organisation.
4.    Perform independent research into operations management using a variety of resources.
5.    Participate in discussions on management issues.
6.    Evaluate the impact of technology and innovation on operations management.
7.    Analyse the role of sustainability and ethical practices in operations management.